refund policy

At XYZ Gym, we strive to ensure your satisfaction with our services. This Refund Policy outlines our guidelines for handling membership and service refunds:

Membership Refunds:

  • Cancellations within Trial Period

    If you choose to cancel your membership within the specified trial period (usually 7 days), you will be eligible for a full refund of any membership fees paid.

  • Medical Reasons

    In the case of medical conditions preventing you from using our facilities, we may consider a refund on a case-by-case basis. A medical certificate may be required.

  • Relocation

    If you relocate to an area where Blink flex does not have facilities, you may be eligible for a pro-rated refund. Proof of relocation may be required.

Service Refunds

  • Unused Personal Training Sessions:

    If you purchase personal training sessions and are unable to utilize them, we may consider a refund or extension on a case-by-case basis. Please contact us to discuss your situation.

  • Class or Event Cancellations

    If Blink flex cancels a scheduled class or event, you will be entitled to a refund or credit for the canceled session.

Refund Process:

To request a refund, please contact our customer service at [info@blinkflex.com] within the specified timeframes outlined in this policy. Provide your name, membership details, and the reason for your refund request.

Refund Timeframe:

Refunds will be processed within 3 business days of receiving the refund request and will be issued in the original form of payment.